Mission, Vision, And Core Values.
Todd Ford • September 12, 2021

Mission, Vision, And Core Values.

I cannot tell you how many times someone has told me they’re starting a business and then show me a logo idea and a color scheme.


A logo is not where you want to begin. I promise. Don’t get me wrong; logos are fun but far less important than people think.


OK, Todd! So, where DO we start?


Glad you asked!


I recommend spending some time writing out three things:


  1. Your mission statement.
  2. Your vision statement.
  3. Your core values.


Let’s take a quick look at each and why they’re essential to your business.


Your mission statement is a summary of your business. Think about it like a written snapshot. It should describe who you are, what you do, and for who. You can add more like who and why. This statement is vital for several reasons. Mainly, it’s going to help you identify your target audience or create an avatar client. Being clear in your mission will also help avoid confusion among potential customers, which is always a good thing.


Your vision statement is where your business is going. It should invoke a sense of inspiration and motivate people. A good vision makes me almost start to daydream about possibilities. Where do you see your company in five, ten, one-hundred years? What has it accomplished? Who has it helped? How did it solve problems?


Your core values or guiding principles are the most critical piece in making decisions. Your values are the beliefs that you unapologetically believe and stand by. Without them, I’d argue, it’s impossible to be effective at decision-making. You will undoubtedly be inconsistent. Your customers, your employees, and even yourself will become confused. You must be crystal clear and unrelenting when it comes to standing by your values. For us at Hello, our values are non-negotiable, and we’ve decided against some opportunities that would’ve made us money, but one of our principles is integrity. Get it?


I’d love to hear about your business and share more with you if you have this stuff laid out. If not, reach out, and let’s chat about getting this stuff working for you.


If you’re a hair pro and you’re not on our Hello Hair Pro mailing list yet, WTF are you waiting for?! CLICK HERE NOW.


Also, at the time of writing this, we’ve launched “the Hello Hair Pro podcast,” which you can find on Spotify, Apple Podcast, Amazon Music, Stitcher, and (soon) Google podcasts.


I’ll also embed a player below.

A senior stylist teaches haircut techniques to an apprentice in a salon.
By Todd Ford October 27, 2025
Salon apprenticeships help owners grow skilled, loyal stylists from within. Learn how to structure an apprenticeship program, avoid common mistakes, and build a strong hiring pipeline that supports your salon’s long-term growth.
Growth strategies during a team meeting.
By Todd Ford October 20, 2025
Commission salon owners and stylists often clash—but it’s fixable. Learn how clarity, accountability, and leadership transform communication, retention, and revenue inside your salon.
By Todd Ford October 13, 2025
Freedom without structure leads to chaos. Here’s how to fix it before it’s too late. 
Modern salon interior with inviting décor, symbolizing culture and experience over commission rates.
By Todd Ford October 6, 2025
Learn how to attract stylists and booth renters by leading with culture, mentorship, and experience—not commission percentages.
Clean and modern hair salon interior, illustrating culture and environment that help retain staff.”
By Todd Ford September 29, 2025
Discover proven salon staff retention strategies. Build culture, reduce turnover, and keep stylists long-term with systems that actually work.
A clean salon can attract and retain clients
By Todd Ford September 16, 2025
Discover salon retention and acquisition strategies that boost growth, keep loyal clients, and bring in new ones. Build a thriving salon business.
Modern salon interior with chairs and mirrors, illustrating the booth rental vs commission debate in
By Todd Ford September 9, 2025
Booth rental vs commission salons: discover the hidden costs, risks, and opportunities in both models. Learn what stylists need to know before choosing.
Modern salon interior representing evolution, innovation, and growth strategies for salon businesses
By Todd Ford September 2, 2025
Discover why evolution beats complacency in salon growth. Learn the hidden costs of stagnation and practical ways to keep your salon profitable and thriving.
Modern salon interior representing long-term client growth without discounts.
By Todd Ford August 25, 2025
Stop discounting your salon services. Discover proven strategies to build a loyal clientele through rebooking, referrals, and hospitality-driven marketing.
Client checking out, illustrating strategic price increases and client experience.
By Todd Ford August 18, 2025
Learn how to raise salon prices without losing clients. Ditch $5/3% myths, use strategic percentages, and communicate 1:1 to protect profit and keep loyalty.

Subscribe To Our Newsletter

Stay up-to-date with what’s going on at HELLO HAIR CO. by subscribing to our monthly newsletter.