Forget commission percentages and perks—create a culture and environment that makes people want to join your salon.
Key Takeaways
- Start with the experience you want stylists and renters to have, then work backward.
- Culture, growth, and mentorship matter more than commission percentages.
- Stylists want to belong, feel trusted, be recognized, and have clear growth opportunities.
- Booth and suite renters want independence, professionalism, a sense of community without pressure, and respect.
- Hiring success comes from authentic culture, not copy-and-paste ads.
Quick Answer
The best way to attract stylists and booth or suite renters is to focus on the experience they’ll have in your salon. When people feel valued, supported, and inspired, they’ll want to stay—regardless of commission rates or amenities.
Why Experience Comes First
Steve Jobs famously said, “Start with the customer experience and work backward.” For salons, this means defining how you want stylists and renters to feel before setting systems or policies. When culture, inspiration, and support come first, commission and rent percentages become secondary.
Common Hiring Mistakes
- Leading with numbers: Commission rates and rent prices are not what set you apart. Competing on percentages only starts a race to the bottom.
- Generic job ads: “Luxury salon,” “like family,” “cutting-edge”—every salon says these words. Without definition, they mean nothing.
- Hiring in desperation: Filling seats just to have people often leads to bad hires and quick turnover.
What Stylists Want in a Salon
- Belonging and community
Stylists don’t just want a chair—they want to feel part of something meaningful. A connected team culture creates loyalty and drives referrals, because stylists naturally talk about the place they love to work.
- Growth opportunities
Clear mentorship programs and advancement paths help stylists see a future beyond “just cutting hair.” If they know how they can progress, they’ll stay longer and work harder.
- Stability and trust in leadership
Consistency in your values and decisions demonstrates to staff that they can rely on you. Leaders who flip-flop on policies or vision lose credibility, while stable leadership attracts ambitious stylists.
- Work-life balance (the real kind)
This isn’t about handing out two-day workweeks—it’s about building flexibility into your systems so stylists can rest, recharge, and come back focused. Burned-out staff don’t perform well, and clients can feel it.
- Recognition and respect
A simple 'thank you,' a social media spotlight, or a brief acknowledgment in meetings goes a long way. Recognition builds motivation and reinforces the culture you’re trying to create.
What Booth and Suite Renters Want
- Professional environment
Renters want their clients to walk into a clean, organized, and welcoming space. Simple things like working plumbing, solid wifi, and good parking often matter more than luxury décor.
- Community without pressure
Many renters crave a social environment but don’t want forced “team bonding.” Offering optional events or casual ways to connect allows them to have community on their terms.
- Support without control
Renters respect owners who offer guidance, mentorship, or optional education without micromanaging. It keeps them engaged and reduces turnover without stepping on their independence.
- Simplicity
Laundry, utilities, and day-to-day operations shouldn’t be headaches. Smooth systems save renters time and stress, making your salon the obvious choice.
- Respect for independence
At the end of the day, booth renters are business owners. Treating them with respect instead of as “sub-employees” sets your salon apart and creates mutual trust.
The Hiring Process Done Right
- Awareness
Show up online in a way that reflects your real culture—not just polished stock photos. Authentic behind-the-scenes content provides prospective stylists and renters with a genuine understanding of what it's like to work with you.
- Exploration
Define your mission, vision, and values clearly so candidates can self-select before applying. This saves time by filtering out people who don’t align.
- Interviews as conversations
Skip the robotic question list. Instead, discuss goals, values, and a salon culture fit. If someone doesn’t match your salon’s vision, it won’t work—no matter how skilled they are with scissors.
- Onboarding
A structured program makes all the difference. Throwing someone into shadowing or leaving them to “figure it out” leads to frustration. A clear onboarding process proves you’re invested in their success.
- Long-term growth
Continue to show stylists and renters where they can go next. Growth opportunities don’t just retain people—they also motivate them to perform at their best every day.
FAQs: Attracting Stylists and Booth Renters
Why shouldn’t I lead with commission rates in job ads?
Because it creates a bidding war. Culture and growth opportunities keep people loyal far longer than pay percentages.
What do stylists value most in a salon?
Belonging, growth opportunities, trust in leadership, and recognition.
What are booth and suite renters looking for?
Independence, professionalism, simple operations, and respect for their autonomy.
How do I avoid bad hires?
Hire for culture first. If you wouldn’t have a coffee with them, don’t bring them onto your team.
How do I stand out in hiring ads?
Stop using generic words. Define your values clearly, and back them up with real systems and stories.
Final Thoughts
Attracting stylists and booth renters isn’t about commission percentages, free rent, or fancy amenities. It’s about creating a culture where people feel supported, inspired, and respected. Start with the experience, work backward into systems and policies, and you’ll naturally attract the right people to your salon.
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For more details, listen to the full Hello Hair Pro Podcast episode below!
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