Finding the Right Mentor and Setting Non-Negotiables in Your Salon
Todd Ford • August 11, 2025

"Updated September 27, 2025"

How mentorship, leadership, and clear standards can protect your business and help it grow.


Key Takeaways


  • Mentorship is powerful, but the wrong mentor can damage your business.
  • Business ownership is not as simple as “set your own hours”—it requires resilience, adaptability, and leadership.
  • Scams and setbacks are part of entrepreneurship—how you respond matters.
  • Non-negotiables rooted in core values create clarity and protect your culture.
  • Asking for help isn’t a weakness—it’s how you find the right solutions faster.



Quick Answer


The fastest way to grow your salon and avoid burnout is by pairing the right mentor with clear non-negotiables. Mentors should help you develop strategies tailored to your business, rather than imposing a one-size-fits-all agenda. Non-negotiables, built from your core values, keep your team accountable and your culture strong.



The Reality of Business Ownership


Many stylists believe that moving into ownership means freedom: “I’ll keep all the money and set my own hours.” The truth is the opposite. Ownership means wearing multiple hats—technician, manager, mentor, financial strategist—and often working more, not less. Boundaries matter, but flexibility and responsibility are non-negotiable.



Mentorship: Finding the Right Fit


Not all mentors are equal. Some rely on templates that ignore the uniqueness of your salon. The right mentor will:


  • Listen first.
  • Customize solutions to your team and goals.
  • Challenge you while supporting your vision.
  • Teach you how to think strategically, not just follow a checklist.


Red flag: If a mentor imposes their own agenda or if their own business isn’t profitable, they can do more harm than good.




Lessons from Bad Mentorship


We’ve experienced both good and bad mentors. One of the bad ones pushed corporate strategies that crushed our small-business culture. The good ones helped us clarify numbers, make tough decisions, and build from our strengths.


The takeaway: don’t outsource your vision. A mentor should grow you, not themselves.




The Power of Asking for Help


Embarrassment often holds people back. They don’t know what to say, so they don’t reach out. The truth? All you need to say is: “I need help.” Good mentors will draw out the information they need and guide you toward clarity.



Non-Negotiables: Why They Matter


Non-negotiables are the behaviors and standards you refuse to compromise on. They protect your culture, reduce conflict, and set expectations. Examples include:


  • Cleanliness and workstation standards.
  • Communication through agreed channels.
  • Respect for client time and team schedules.


Clear non-negotiables help eliminate grey areas where resentment and inconsistency fester.




FAQ: Mentorship and Non-Negotiables in Salons

  • How do I know if a mentor is right for my salon?

    A good mentor listens, asks questions, and customizes their advice to your salon business. If they push a rigid template or don’t understand your vision, it’s a red flag.

  • Can the wrong mentor hurt my salon?

    Yes. A poor fit can waste money, confuse your team, and even push you toward decisions that don’t align with your values. Always vet mentors carefully.

  • What are examples of non-negotiables in a salon?

    Things like client communication, cleaning routines, punctuality, rebooking systems, and service standards. Non-negotiables keep your team consistent and your clients confident.

  • How do I introduce non-negotiables without pushback?

    Explain the “why” behind each standard. Connect it to client experience, growth opportunities, or team culture. Good employees will welcome clarity.

  • Why is asking for help so hard for business owners?

    Many owners feel embarrassed or believe they should already know everything. The truth is, asking for help early saves time and avoids costly mistakes. Saying “I need help” is often the first step to real progress.


Final Thoughts


Owning a salon is not about freedom from responsibility—it’s about embracing leadership. By choosing mentors who support your vision and enforcing non-negotiables, you protect your culture and set your team up for long-term success.


Want more strategies like this? Subscribe to the 321 Pro Push! Newsletter from Hello Hair Pro for weekly insights to help you lead your salon with confidence.


For more details, listen to the full Hello Hair Pro Podcast episode below!



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"Last updated September 27, 2025"

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